Original Autel Diagnostic Tools

Customer Problem: My IM608 II , VCI keeps displaying the "Unable to connect" message. There is no problem with USB, but Bluetooth can't connect normally. What should I do? Solution: Try to update the JVCI+ OS version. Step 1. Download the PC suites from the Autel website with the following link: https://download1.auteltech.net/Download/PCSuite/MaxiPCSuit/V1.40/MaxiPCSuite_V1.40.zip Please note that the PC suites are just for the JVCI+ driver, install the PC suites. For the PC can recognize the JVCI+. Step 2. Download the following zip file then unzip it. The link to the zipped file of VCI update: https://we.tl/t-veC39XRaBW Run the following device upgrade exe file. Step 3. Select the JVCI+ and click on "确定"(confirm), after that, click on the bottom left button"检测设备"(detect device), then click on "开始升级" to start the upgrade of the OS of JVCI+. After JVCI+ has been upgraded, then test the tablet again with Bluetooth to see if the Bluetooth c

If you encounter network errors like "Network unavailable. Error code: 1008", changing these settings should fix the problem, this post will guide you on how to adjust network settings on the Autel KM100 Key Tool . Here is the procedure: 1. Choose [Settings]>>[System Settings]>>[More]>>[Network & Internet], then click [Wi-Fi], tap the Wi-Fi you are connected to and we can see a little pen up here in the top right corner. 2. Click this pen, then click [Advanced Options], scroll down, and go to change IP settings: from "DHCP" to "Static". Then we scroll down and make sure [DNS 1] is "8.8.8.8", if not, just delete what's in there and make sure it says "8.8.8.8", then let's click "Save". 3. Reboot the KM100 It is very important to reboot your device after making such network changes. Click and hold the Power button, then click "Reboot" to restart the key tool. Done! Technical Support www.obd