Skip to main content

Troubleshooting Guide: BMW Software Disappeared in Autel IM608

An Autel IM608 customer encountered an issue where the BMW diagnostic software disappeared after purchasing a new authorization. This guide provides a step-by-step solution to resolve the problem.


Problem Description:

This customer reported that after acquiring a new authorization, the BMW diagnostic software vanished. Attempts to uninstall the software and restore factory settings did not rectify the issue.


Solution:

Follow these steps to resolve the problem:


1. Select the icon at the bottom of the screen as the picture shows, and then choose "ES File Explorer."

bmw-software-disappeared-in-autel-im608-1

bmw-software-disappeared-in-autel-im608-2

2. Navigate to the path /scan/Vehicle/Europe/BMW.

bmw-software-disappeared-in-autel-im608-3

bmw-software-disappeared-in-autel-im608-4

bmw-software-disappeared-in-autel-im608-5

3. Long-press the "BMW" folder to delete it, then click "OK" to confirm.

bmw-software-disappeared-in-autel-im608-6

bmw-software-disappeared-in-autel-im608-7

bmw-software-disappeared-in-autel-im608-9

4. After successful deletion, close the background processes by swiping up, similar to operating on a mobile phone. Next, access "Update" to update the BMW software.

bmw-software-disappeared-in-autel-im608-9

bmw-software-disappeared-in-autel-im608-10

This troubleshooting guide aims to assist Autel IM608 users in resolving the specific issue of missing BMW diagnostic software after a new authorization purchase.


For more technical support please visit

http://blog.obd2shop.co.uk/

Labels:

Comments

Post a Comment

Popular posts from this blog

Autel DS808 V.S. MP808 V.S. MK808

Autel is one of the world's leading providers of automotive intelligent diagnostic, inspection and TPMS products and services. Today let's see the similarities and differences among Autel DS808 , MP808 and MK808 diagnostic tool , which are all within a similar price range. Specifications Item Autel Maxidas DS808 Autel MaxiPRO MP808 Autel MaxiCOM MK808 Image Recommended Use Indoor Indoor Indoor Operating System Android™ 4.4.4 Android™ 4.4.4, KitKat Android™ 4.4.4 Processor Cortex-A9 processor (1.5 GHz) Cortex-A9 quad-core processor (1.4 GHz) Cortex-A9 processor(1.5 GHz) Memory          32GB 32GB 32GB Display 7-inch LCD capacitive touchscreen 7-inch LCD capacitive touchscreen 7-inch LCD capacitive touchscreen Connectivity Mini USB 2.0 USB 2.0 Wi-Fi Micro SD card (supports up to 32GB)
1 comment
Read more

Autel MaxiAP AP200 software download, register and update

Here is the quick reference guide about how to download, register, and update the Autel MaxiAP AP200 . Procedure: 1. Download & install APP Search for MaxiAP200 in Google Play or App Store to download and install the app to your device. Or scan the QR code to download the MaxiAP200 app. 2. Register & log in Open the AP200 app and tap Register near the top right of the screen. Follow the on-screen instructions to complete the registration. Log in with your registered email address and password. NOTE: If you have a previously created Autel ID, please use it to log in. 3. Bind VCI Tap Me > VCI Management . Scan the QR code on the AP200 Bluetooth dongle to put in the serial number. Check if the email information is correct. Tap Bind to bind VCI. 4. Purchase & install software Tap Mall or the plus sign below the Diagnose list to purchase and install vehicle-specific software. (For iOS devices, the purchased vehicle-specific
1 comment
Read more

How to update Autel MaixTPMS TS508/TS508WF Software

This post will guide you on how to perform software updates for your Autel MaxiTPMS TS508 / TS508WF TPMS Tool . 1. TS508 Software Update Go to autel.com/us/, go to "Service and Support", and click "Software Downloads". Click on Maxi PC Suite, and you see two different versions that offer support for both Windows and Mac, click download your version of choice. Click on the file once downloaded to begin installation the install wizard will guide you through the process until the software installation is complete. You should now notice a Maxi PC Suite icon on your desktop. Now plug the TS508 tool into the computer using a USB port, go to my device menu on the ts508, and choose "Update" Mode. Once you see the update mode displayed clearly on the screen of the TS508, double-click the Maxi PC Suite icon on the desktop to launch the update program. The software should automatically recognize the tool provided it has been registered and displayed the available u
Post a Comment
Read more