Original Autel Diagnostic Tools

Customer Issue: When trying to purchase an upgrade on my IM508 , I was prompted to upgrade the Personal Center first. However, the upgrade process failed and resulted in the following interface. How can I resolve this? Solutions: Solution 1: 1. Long press the Hex Editor. 2. Click Hex Editor, Force stop, clear default, clear cache, clear data, and then act again. Solution 2: 1. Long press the Hex Editor. Disable 2. Perform the function again 3. Setting>app>disable APK>enable the Hex Editor We hope this is helpful. If you encounter any further issues or require additional assistance, please don't hesitate to reach out to our customer support team for further assistance. www.obd2shop.co.uk

An Autel IM608 customer encountered an issue where the BMW diagnostic software disappeared after purchasing a new authorization. This guide provides a step-by-step solution to resolve the problem. Problem Description: This customer reported that after acquiring a new authorization, the BMW diagnostic software vanished. Attempts to uninstall the software and restore factory settings did not rectify the issue. Solution: Follow these steps to resolve the problem: 1. Select the icon at the bottom of the screen as the picture shows, and then choose "ES File Explorer." 2. Navigate to the path /scan/Vehicle/Europe/BMW. 3. Long-press the "BMW" folder to delete it, then click "OK" to confirm. 4. After successful deletion, close the background processes by swiping up, similar to operating on a mobile phone. Next, access "Update" to update the BMW software. This troubleshooting guide aims to assist Autel IM608 users in resolving the specific issue of miss

Customer Problem: I wanted to use XP400 Pro to add a key to an EWS3. When it is connected to the IM508 tablet it is not recognized and always 0 volts while the a2 Volt is connected to the XP400. Solution: Please do the below action. (need xp400pro) 1. Enter the BMW EWS3 path of the programmer to try to read and write; 2. Check whether the adapter board pins correspond to the EWS3 slots accurately; 3. Operate in strict accordance with the operating instructions. Step 1: Connect the matching board and EWS3 module first. Step 2: Connect the board and XP400 PRO. Step 3: USB connect XP400 PRO and tablet. Step 4: Connect the 12V power supply to the XP400 PRO; note that the power of the IM508 must be more than 30%. Step 5: Open the menu and execute the read function. Step 6: If the 12V is not connected, and the function is executed directly, the USB port will hang up and cannot be used. In this case, please restart the tablet, the USB port is enabled, and communication can be performed nor

Today I'm working on a 2020 Nissan Petrol, it's likely that 2012-2023 are the same remotes. So I'm gonna program a new Universal Smart Key for this car with Autel MaxiIM KM100 & OBDSTAR X300 DP PLUS via OBD. 1. Generate Key with Autel KM100 Universal key >> Nissan >> Patrol >> Nissan PATROL 2010-2022 Put the new key into the Autel KM100 key slot. Generate universal key >> Success 2. Program Key with Key Master DP Plus Car IMMO >> NISSAN INFINITI >> Latest version >> Manual select model >> NISSAN >> PATROL >> AUSTRALIA >> 2013- >> PROXIMITY >> Program smart keys This function will erase all keys, press ENTER to continue. Take all smart keys out of the car and press the start button. Press ENTER to continue. Open the driver's door, then close the door. BCM within the code are: D219A Old pincode: 2315 New pincode: 2690 (a new pin code is usually for the models after 2009, and an old pin co